{"id":817,"date":"2021-08-19T01:06:55","date_gmt":"2021-08-19T08:06:55","guid":{"rendered":"https:\/\/prestige-life.com\/?page_id=817"},"modified":"2021-08-19T19:19:53","modified_gmt":"2021-08-20T02:19:53","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/brawlerstar.com\/fr\/return-refund-policy\/","title":{"rendered":"POLITIQUE DE RETOUR\/REMBOURSEMENT"},"content":{"rendered":"
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RETOUR DANS LES 30 JOURS<\/h5>

Notre politique dure 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis la r\u00e9ception de votre produit, nous ne pouvons malheureusement pas vous proposer de remboursement ou d'\u00e9change.<\/p>

Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui dans lequel vous l'avez re\u00e7u. Il doit \u00e9galement \u00eatre dans son emballage d'origine.<\/p>

Dans certaines situations, seul un remboursement partiel est accord\u00e9 : (le cas \u00e9ch\u00e9ant)<\/p>

* Produits pr\u00e9sentant des signes \u00e9vidents d'utilisation.<\/p>

* Tout article qui n'est pas dans son \u00e9tat d'origine, qui est endommag\u00e9 ou dont certaines pi\u00e8ces sont manquantes pour des raisons qui ne sont pas dues \u00e0 une erreur de notre part.<\/p>

* Tout article retourn\u00e9 plus de 30 jours apr\u00e8s la livraison.<\/p>

Remboursements (le cas \u00e9ch\u00e9ant)<\/h5>

Une fois que nous aurons re\u00e7u et inspect\u00e9 l'article retourn\u00e9, nous vous enverrons un e-mail pour confirmer que nous l'avons bien re\u00e7u.<\/p>

Si votre demande est approuv\u00e9e, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou au mode de paiement original, dans un certain nombre de jours. En g\u00e9n\u00e9ral, le remboursement est effectu\u00e9 dans un d\u00e9lai de 2 \u00e0 5 jours ouvrables.<\/p>

Remboursements tardifs ou manquants (le cas \u00e9ch\u00e9ant)<\/h5>

Si vous n'avez pas encore re\u00e7u votre remboursement, v\u00e9rifiez \u00e0 nouveau votre compte bancaire.<\/p>

Contactez ensuite l'entit\u00e9 qui a \u00e9mis votre carte de cr\u00e9dit, car il peut y avoir un d\u00e9lai avant que votre remboursement ne soit officiellement affich\u00e9.<\/p>

Contactez ensuite votre banque. Il y a souvent un d\u00e9lai de traitement avant que le remboursement ne soit comptabilis\u00e9.<\/p>

Si vous avez suivi toutes ces \u00e9tapes et que vous n'avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter.<\/p>

\u00c9changes (le cas \u00e9ch\u00e9ant)<\/h5>

Nous rempla\u00e7ons gratuitement un article s'il est d\u00e9fectueux ou endommag\u00e9. Si, dans ce cas, vous souhaitez l'\u00e9changer contre le m\u00eame article, envoyez-nous la demande par e-mail.<\/p>

Cadeaux<\/h5>

Si l'article retourn\u00e9 a \u00e9t\u00e9 identifi\u00e9 comme un cadeau au moment de l'achat et vous a \u00e9t\u00e9 envoy\u00e9 directement, vous recevrez un cr\u00e9dit cadeau d'une valeur \u00e9gale \u00e0 celle de votre retour. Une fois que nous aurons re\u00e7u l'article retourn\u00e9, un ch\u00e8que-cadeau vous sera envoy\u00e9 par courrier.<\/p>

Si l'article n'a pas \u00e9t\u00e9 identifi\u00e9 comme un cadeau lors de l'achat, ou si l'auteur du cadeau a pr\u00e9f\u00e9r\u00e9 recevoir l'article en premier et vous le remettre plus tard, nous rembourserons l'auteur du cadeau et il saura que vous avez retourn\u00e9 l'article.<\/p>

Exp\u00e9dition<\/h5>

Pour retourner ou \u00e9changer un produit, veuillez nous contacter par courrier \u00e9lectronique. Nous vous fournirons alors toutes les informations n\u00e9cessaires pour nous renvoyer le produit.<\/p>

Les frais d'exp\u00e9dition pour le retour de l'article sont \u00e0 votre charge (sauf si le produit re\u00e7u est d\u00e9fectueux). Les frais d'exp\u00e9dition ne sont pas remboursables.<\/p>

Le d\u00e9lai de r\u00e9ception du produit retourn\u00e9 peut varier en fonction de votre lieu de r\u00e9sidence.<\/p>

Si vous exp\u00e9diez un colis d'une valeur sup\u00e9rieure \u00e0 $ 50, vous devriez envisager d'utiliser un service de livraison qui vous permette de suivre l'envoi ou de souscrire une assurance de livraison. Nous ne garantissons pas que nous recevrons l'article retourn\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

RETURN WITHIN 30 DAYS Our policy lasts 30 days. If 30 days have passed since we received your product, unfortunately we cannot offer you a refund or exchange. […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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