{"id":817,"date":"2021-08-19T01:06:55","date_gmt":"2021-08-19T08:06:55","guid":{"rendered":"https:\/\/prestige-life.com\/?page_id=817"},"modified":"2021-08-19T19:19:53","modified_gmt":"2021-08-20T02:19:53","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/brawlerstar.com\/en_ca\/return-refund-policy\/","title":{"rendered":"RETURN\/REFUND POLICY"},"content":{"rendered":"
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RETURN WITHIN 30 DAYS<\/h5>

Our policy lasts 30 days. If 30 days have passed since we received your product, unfortunately we cannot offer you a refund or exchange.<\/p>

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.<\/p>

There are certain situations where only a partial refund is granted: (if applicable)<\/p>

* Products with obvious signs of use.<\/p>

* Any item that is not in its original condition, that is damaged or has some parts missing for reasons that are not due to an error on our part.<\/p>

* Any item that is returned more than 30 days after delivery.<\/p>

Refunds (if applicable)<\/h5>

Once we have received and inspected the returned item, we will send you an email to confirm that we have received it.<\/p>

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days. Generally the refund takes place within 2 to 5 working days.<\/p>

Late or missing refunds (if applicable)<\/h5>

If you have not yet received your refund, please check your bank account again.<\/p>

Then contact the entity that issued your credit card, as there might be a delay before your refund is officially posted.<\/p>

Then contact your bank. There is often a processing time required before a refund is posted.<\/p>

If you’ve done all of these steps and you still have not received your refund yet, please contact us.<\/p>

Exchanges (if applicable)<\/h5>

We replace an item free of charge if it is defective or damaged. If in this case you want to exchange it for the same item, send us the request by e-mail.<\/p>

Gifts<\/h5>

If the returned item was identified as a gift at the time of purchase and was sent to you directly, you will receive a gift credit equal in value to your return. Once we have received the returned item, a gift certificate will be mailed to you.<\/p>

If the item was not identified as a gift during purchase, or if the giver of the gift preferred to receive the item first and give it to you later, we will issue a refund to the giver of the gift. and he will know that you have returned the item.<\/p>

Shipping<\/h5>

To return or exchange a product, please contact us by email. We will then provide you with all the information necessary to return the product to us.<\/p>

You will be responsible for paying your own shipping costs to return your item (Unless the product received is defective). Shipping costs are not refundable.<\/p>

Depending on where you live, the time it takes to receive the returned product may vary.<\/p>

If you are shipping a package worth more than $ 50, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive your returned item.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

RETURN WITHIN 30 DAYS Our policy lasts 30 days. If 30 days have passed since we received your product, unfortunately we cannot offer you a refund or exchange. […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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